Important Information
If, after extensive use, material folds between blades instead of being cut, re-adjust blades:
- Loosen locknut on blade adjustment screw and unlock safety latch, freeing handles.
- Hold handles together in hand and tighten adjustment screw by turning head of screw clockwise with other hand. Tighten adjustment screw just enough to hold handles in this position.
- Holding locknut in place, turn adjustment screw head counterclockwise just enough to allow handles to spring open.
- Tighten locknut on adjustment screw.
More information and a video tutorial can be found here.
This product carries a limited lifetime warranty. If blades or spring should break as a result of a manufacturing defect, return tool to manufacturer. This warranty does not cover any damage to this product as a result of its misuse or abuse, nor does it cover wear, dullness or damage to cutting edge resulting from misuse, abuse, extensive use, or attempts to re-sharpen. Manufacturer will determine if breakage or malfunction is result of manufacturing defect. Product will be repaired or replaced and returned or “warranty void” notification will be issued.
Warranty claims must be returned to our main office:
Midwest Tool
PO Box 160
1210 Progress Street
Sturgis, Michigan 49091 USA
Please include the following info with your warranty claim:
Full Name
Address
Email and/or Phone Number
Our quality team will evaluate your claim and keep you updated.
Customer Service Office
U.S. Toll-Free: (800) 782-4659
Outside the U.S.: (269) 651-7964
E-mail: rlowery@midwestsnips.com
Hours: Monday through Friday from 8am to 4pm EST
Main Office
HR/Administrative: (269) 651-2476
E-mail: tward@midwestsnips.com
Hours: Monday through Friday from 8am to 5pm EST
Company Address
Midwest Tool and Cutlery Co.
PO Box 160
1210 Progress Street
Sturgis, Michigan 49091 USA